Padelya is built on the idea that padel should be welcoming for everyone. Here's how we keep it safe.
Blocking another player
If another player is making you uncomfortable, open their profile and tap Block. They will no longer see your bookings, won't be able to join matches you host, and won't be matched with you in any open game. Blocks are silent — the other person isn't notified. There is no screen to review your blocks yet: if you want one lifted, write to support.
Reporting after a match
After every public match you can submit a short report: was the player respectful, did they show up, were the scores fair? Reports are anonymous to the reported player but visible to our trust team, and repeated substantiated reports trigger a manual review and possible suspension.
No-shows are handled separately and automatically: every player carries a reliability score that hosts see before approving a join request, and a player who keeps not showing up is suspended by the system without anyone having to file a report.
Women-only matches
When a host marks a match as women-only, the feed surfaces it with a clear "Women only" badge, and the join is gated: Padelya only lets a player join if the gender on their profile is "female". Players who have not filled that field in are refused too.
What we do not do is verify identity documents — the field is declared by the player, so the badge is enforced, not proven. Hosts can still decline a join request from the match detail before the booking is confirmed, and a report after the match reaches our team.
If you are a player, respect the host's intent and only join women-only matches when the request fits.
Mediated chat
Every match has its own chat, open to the players in it, and it stays open — before the match to sort the details, after it to settle the score. Phone numbers and surnames are never shown: you coordinate without handing over your contact details. We auto-filter slurs and harassment, and a message flagged by a player reaches our team. Sharing personal contact details yourself is allowed but discouraged in public matches — keep the conversation on the platform until you have played together.
Last updated: 2026-08-08